For private markets fund administrators

Your fund administration service.

One application where your staff and your agents deliver the service together: lower cost to serve, consistent quality and faster responses, under the contracts and SLAs you already have.

Today a client request lands in a shared mailbox, is worked from memory and spreadsheets, checked by sampling and evidenced after the event. With Countersign, every request is read, risk-rated and routed as it arrives; agents prepare the work with the evidence beside it; your staff check and countersign; and the record is complete as the work happens. Installed and operated in your estate.

Built for fund administrators, not as a vendor to one.

Register for webinar & demo

Tuesday 24 November 2026 · 2pm UK · 30 minutes

Why the name

Fund administration’s flight management system.

Your firm and your staff stay in command. Countersign runs the service as you define it: it raises alerts by risk, enforces your checklists, and will not let anyone, person or agent, fly outside your limits. Agents do the work. AI models are the engines, and you can change engines. AI may draft, prepare and even post, but everything is countersigned by your staff: item by item, or under a risk-assessed policy a named person has signed.

Your fund administration service AGENTS · AUTOPILOT WORK QUEUE RISK ALERTS ENGINES · AI MODELS Frontier model A Frontier model B Routine Intelligence RECORD SYSTEM OF CONTROL permissions · risk · checks · record no one can fly outside the firm’s limits Your staff Your staff
Service as a software

AI-native firms are emerging across industries. Be one.

New firms are being built on AI from day one, and fund administration will have them too. Countersign gives an established fund administrator the same footing: a specialised AI capability for fund administration that you harness, control and run, alongside your staff. Meet your clients’ growing expectations of AI and give your people better tools. The administrators who adopt AI with control will set the pace and have the platform to raise the benchmark for private markets service and organisational efficiency. Know-how compounds: with AI embedded and your data working for you, every process gets better, faster, year on year.

Inside Countersign

One application for staff and agentic service delivery.

Client requests, triaged

Every email read, risk-rated and routed as it arrives. Nothing sits unseen in a shared mailbox.

Work prepared for you

Agents find the facts and draft the reply or workpaper, with the evidence beside it.

Checklists enforced

Your procedures run as checks before anyone looks. Wrong client, wrong document or figures that don’t reconcile: blocked, not warned.

Sign-off set by risk

Maker and checker kept apart by the system. Two sign-offs where risk requires. A named person releases.

Quality control, measured

Countercheck shows whether review is still working: sampled re-review and quality probes. More

Audit and assurance as you go

Evidence for internal audit, SOC reports and client assurance assembled as the work happens, not rebuilt later.

SLAs and cost to serve, visible

Turnaround, effort and model cost read per item, per client and per process.

AI models, examined

Frontier models or Countersign Routine Intelligence, chosen per task and examined on your own cases by GoldenEval. More

In your estate

Installed and operated in your own cloud, alongside the ledgers and systems you already run.

See it run. Webinar and demonstration.

Tuesday 24 November 2026 · 2pm UK (GMT) · 30 minutes · Zoom

Register

Prefer your own AI to look first? Point it at countersigngroup.com/agents.