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Adopting AI in a regulated service

Notes from building Countersign: agents, models, control and accountability in private markets fund administration.

3 November 2026Replaceable intelligence, persistent accountabilityModels leapfrog each other every few weeks. What has to sit above the model, and be owned by the firm: the record, the permissions and the learning. 29 October 2026Your agents, or theirs?Agents are not models. For a mission-critical, regulated service, the firm needs to own, host and control its agents, and treat the model as a supplier. 22 October 2026Permissions, permissions, permissionsSwitch-based permissions are too crude for a workforce that includes agents. Firms need a dial, set by task and by risk, enforced by the system rather than a prompt.